So your GoPro camera won’t mount on your Mac? Yeah, we’ve been there. Here’s a simple way to get the camera to mount. It worked for us!

Having trouble getting your GoPro camera to mount on a Mac?

We had the same problem while trying to get footage off a GoPro Silver Hero4 for one of our clients. The camera just would not mount, and the card reader mounted but it showed no footage.

We tried all our usual ‘fixes’ with no success, we scanned the troubleshooting info on GoPro’s site and we checked the ‘usual suspect’ forums, but all we seemed to find was a whole lot of confusion. Plenty of discussion, but no solution.

It took a little while (and a quick call to GoPro’s tech support) but here’s a simple fix. If you’re looking for a solution for getting your GoPro footage onto your Mac give it a try.

We got the GoPro footage onto the Mac, even though the camera didn’t appear on the desktop.
4 Simple Steps
  • 1. Power up the GoPro camera. If the battery is low, charge it up first as that seemed to affect how well this worked..
  • 2. Connect your GoPro (while switched off) to your computer using their usb cable, and then power it on.
  • 3. Find Image Capture in your Applications folder. Even though the camera doesn’t mount on your desktop, you should now see the Hero.
  • 4. Wait a while (quite a while, it seemed to us!) and your files should start to appear.

Once loaded, you can just drag and drop the files over to your computer or backup drive and you’re good to go.

After reading all the discussions on this topic this was an amazingly simple fix, so we hope helps out a few people.


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